Centrála
Bratislava, Bratislavský kraj
Campaign Management Team Lead
Aká bude Tvoja rola v tíme
We’re looking for a Campaign Management Team Lead to help shape the future of customer engagement at O2. Where are we going? We’re launching a real-time decisioning engine – not just for upsell or cross-sell, but to provide care and become a true digital buddy for our customers and prospects. We’re powered by a newly established Data Science function, enabling laser-focused targeting, rapid impact measurement, and fast iteration. Our world will be deeply integrated with GenAI chatbots – the first on the Slovak market – and advanced tooling such as Text Analytics and democratized data science platforms.
U nás budeš:
- Lead and inspire a team of campaign managers, helping them grow into NBA ecosystem strategists.
- Oversee the design, launch, and optimization of hyperpersonalized campaigns across channels.
- Translate insights (intent, sentiment, life moments) into customer journeys that drive real impact.
- Partner closely with Data Science, Product, and CX to create scalable, measurable campaigns.
- Bring structure, governance, and vision to the evolving campaign architecture.
- Act as the diplomat between business, tech, and analytics – ensuring alignment and collaboration.
Čo od Teba čakáme:
- Experience leading campaign, CRM, or CVM teams in telco, digital, or subscription-driven businesses.
- Comfort with data – whether you’re data-driven or data-informed, you can make sense of it, structure it, and know what’s needed to deliver real results.
- Ability to think at a high level about campaign architecture and ecosystem design.
- Strong stakeholder and change management skills – a natural diplomat.
- Curiosity and passion for how AI and automation are redefining customer engagement.
- Experience with direct marketing tools (Unica, Bloomreach, Salesforce, ...) is a big plus
Čo ti ponúkame:
- In addition to the base salary of 3200 € brutto, you can earn bonuses amounting to 20% once a year.
- However, your salary isn’t a one-sided decision — we’re happy to discuss it with you personally.
U nás navyše:
- Seeing is believing. Our atmosphere is best shown by those who know it best: https://www.youtube.com/watch?v=zH5bdpw7bd4
- We leave formality behind. Straightforward communication and openness come naturally here. We don’t use titles — everyone is on a first-name basis — and when we say we’re friendly, it’s not just a phrase. You’ll see for yourself once you become part of our culture.
- We support your passions — whether it’s flexible working hours, office facilities, or a variety of community activities and projects. Cyclists, runners, walkers, yogis, scooter riders, parents with kids, volunteers in all areas, gardeners, amateur bakers and pastry chefs, influencers, bloggers, and basically anyone with a great idea will feel right at home here.
- We care about mental health — we organize activities that help you feel good not only at work but beyond.
- O2 Holidays — we know sometimes work demands more than 100%, so we offer extra time off.
- Stress-free sick leave — if you’re ill, we cover your sick pay.
- Meal allowance — you’ll receive it even for days you’re not at work.
- You’ll work in brand-new, stylish offices located in the city center — right on the banks of the Danube.
