Campaign Management Team Lead
About this role
O2 Campaigns are entering a new era.
We’re looking for a Campaign Management Team Lead to help shape the future of customer engagement at O2.
Where are we going?
We’re launching a real-time decisioning engine – not just for upsell or cross-sell, but to provide care and become a true digital buddy for our customers and prospects.
We’re powered by a newly established Data Science function, enabling laser-focused targeting, rapid impact measurement, and fast iteration.
Our world will be deeply integrated with GenAI chatbots – the first on the Slovak market – and advanced tooling such as Text Analytics and democratized data science platforms.
What you’ll do?
Lead and inspire a team of campaign managers, helping them grow into NBA ecosystem strategists.
Oversee the design, launch, and optimization of hyperpersonalized campaigns across channels.
Translate insights into customer journeys that drive real impact.
Partner closely with Data Science, Product, and CX to create scalable, measurable campaigns.
Bring structure, governance, and vision to the evolving campaign architecture.
Act as the diplomat between business, tech, and analytics – ensuring alignment and collaboration.
What do we expect from you
Experience with campaign leading, CRM, or CVM teams in telco, digital, or subscription-driven businesses.
Comfort with data – whether you’re data-driven or data-informed, you can make sense of it, structure it, and know what’s needed to deliver real results.
Ability to think at a high level about campaign architecture and ecosystem design.
Strong stakeholder and change management skills – a natural diplomat.
Curiosity and passion for how AI and automation are redefining customer engagement.
Experience with direct marketing tools (Unica, Bloomreach, Salesforce, ...) is a big plus
What do we offer you?
Base monthly salary starting from: €3200 gross.
In addition to the base salary, you can also earn a bonus of up to 20% of your annual salary.
However, salary is not something we decide unilaterally – we’d be happy to discuss it with you in person.
And there is more:
It’s better to see once than read a hundred times. Let those who know it best show you our vibe: https://www.youtube.com/watch?v=zH5bdpw7bd4
Formality aside. We communicate openly and directly—no beating around the bush. We don’t use titles, and everyone’s on a first-name basis. When we say we’re friendly, it’s not just a buzzword—you’ll see for yourself once you become part of our culture.
We support your hobbies – whether it’s with flexible working hours, great office facilities, or through various community activities and projects. We’ve got something for cyclists, runners, walkers, yogis, scooter riders, parents, volunteers, gardeners, amateur bakers and pastry chefs, influencers, bloggers... basically anyone with a good idea.
We care about mental health – and we organize activities to help you feel good, both at work and outside of it.
O2 Holidays – we know sometimes you give more than 100%, so we offer extra time off.
Sick leave without stress – if you get sick, we’ll top up your sick pay.
Meal allowance – even for days you're not at work.
You’ll work in a brand-new, stylish office in the city center – right on the banks of the Danube.
Let us know about you
It all starts with your click. You fill out the form, upload your CV – and we’re good to go.
If we’re a match, we’ll give you a call. We’d love to get to know you a bit better, answer your initial questions, and align our expectations.
What’s next? We’ll invite you to an in-person meeting. We want you to experience the atmosphere firsthand – meet the team, feel the energy and the pace. Because a new job is a two-way decision. We’re choosing you, but it’s just as important that you choose us.
In the end, it should be a clear “yes” on both sides. 💙
About us
A few lines online can hardly capture what it really feels like to work here. You have to experience it. But to give you a better idea, here are a few things that might catch your interest.
We have the most satisfied customers
It may not seem obvious, but this is closely connected to how satisfied our employees are. They’re the ones who pass that satisfaction on to our customers. And over time, many of those customers actually become our new colleagues.
Spirit O2
Being fair isn’t just a phrase for us – it’s in our DNA. Since the very beginning of our company, fairness has been part of our products, our communication, and our relationships.
Fair Foundation
There are important social issues that matter to us, and we hope they’ll matter to you too. That’s why we established the Fair Foundation – to give you the opportunity to support these causes and help change society for the better.
